Redwood Blog

New to LTL Freight Shipping?

Redwood is here to help. Got LTL freight shipping questions? Our expert LTL Shipping team has answers.

What is LTL Freight?

LTL stands for less-than-truckload, meaning the shipment does not completely fill an entire truck. LTL shipments are usually placed on pallets and range anywhere from 150 lbs. to 10,000 lbs.

Stack of Boxes.

Palletizing Shipments
Sometimes it makes sense to use pallets for your shipment and sometimes it doesn't. Consider shipping via pallet if:
  • Pieces fit squarely within the edges of the pallet
  • The height and width of shipment pieces are similar
  • Individual pieces in a load are 100 lbs or more
  • Individual pieces are less than 84" high
  • Containers are unlikely to be crushed
Damaged or Missing Pieces of an LTL Freight Shipment
When a shipment arrives, make sure to check for shortages and damages.
  • Notify your vendor of short or damaged shipments
  • Make sure the driver documents all exceptions on the delivery receipt
  • File claims as soon as possible
  • Contact the carrier within 15 days of delivery date to report concealed shortages or damages
  • Never pay for merchandise not received
  • Always try to have your vendor file the LTL freight claim

Accessorial Services

Any extra services required outside of the standard shipping procedure are called accessorials. Some type of freight can also require extra services. Oversized pallets, which are any pallet exceeding 144 in. in length or width, and transporting hazardous materials are two examples. Additional services require an extra fee, whether at the origin or destination. Examples include:


  • Construction Site Pickup
  • House Pickup
  • Inside Pickup (First Floor/No Stairs)
  • Liftgate Pickup
  • Military Base Pickup
  • Other Limited Access Pickup
  • School Pickup


  • Construction Site Delivery
  • House Delivery
  • Inside Delivery (First Floor/No Stairs)
  • Liftgate Delivery
  • Military Base Delivery
  • Other Limited Access Delivery
  • School Delivery